Advanced Telephone protection service from Ikusi identifies, blocks or redirects calls made with the intention of fraud, extortion, identity fraud, theft of service, interruption and/or saturation of the telephone network.
This advanced collaboration service features technology that analyzes incoming and outgoing calls in real time. It combines behavior analysis, control policies, blacklists, and special phone attributes with our cybersecurity and networking expertise.
What will the advanced telephone protection help you with?
- Reducing cases of telephone extortion.
- Reducing employee exposure to fraud.
- Avoiding information or economic loss.
- Compliance with data protection laws.
- Ensuring service continuity in contact centers.
- Optimizing the authentication time of contact center users.
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