Ikusi Once is our unified operations center that carries monitoring, support and proactive management of network, cybersecurity and IT infrastructures. We provide attention, resolution and incident analysis, granting that the availability or functionality of our clients’ business is not interrupted. Everything from one place.
Ikusi Once operates with more than 100 certified engineers, which ensures the best service and capacity to manage more than 17 thousand devices and more than 50 thousand tickets on average per year, with a 24×7 service scheme.
We have the best systems, service management tools and monitoring platforms.
The design of our facilities covers the main security standards that a Monitoring Center specialized in networks, security and IT must have. In addition, we have consoles that allow our collaborators to provide care and support in an efficient way, to ensure the operational continuity of services.
Our certifications include:
ISO 20000, ISO 27001 e ISO 22301.ICREA.
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